California Consumer Privacy Act (CCPA)

Cybercriminals never take a day off, even during the holiday seaon! Be aware of a new call back phishing scam on the rise. Cybercriminals will typically send phishing emails with a convincing message, like a fradulent charge, encouraging users to call the number provided to then gain personal information. Please read our latest updates about recent scams and alerts. First Bank will never call/text/email our clients and ask them to provide and/or update personal account information. If you’ve received an email and provided someone with your personal or account information, please call the First Bank Service Center at 800-760-2265.

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Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Cards generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265)..

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Cards generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265)..

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

Business Banking Login

Company ID

Company ID is a required field

User ID

User ID is a required field

First Bank California Consumer Privacy Act (CCPA)

Effective, January 1, 2020, certain individuals have the right to know what types of information First Bank collects and stores. Please answer the following questions to determine if CCPA applies to you:

Are you a client?

Yes

No

If yes, what is your relationship with First Bank?

Personal

Business

If Business, are you an individual with a business-related relationship with First Bank, such as:

Sole proprietors or dba's
Guarantor of any business loan
Authorized signer on any business account

Applicable to individual business-purpose relationships only. We are not accepting requests from LLCs, partnerships, corporations, and similar entities, pursuant to California law.

Yes

No

Section A - Non-Client Privacy Request:

What Information does First Bank collect and maintain?

What Information does First Bank Sell?

What Information does First Bank Share?

Section B - Business Client Privacy Request:

What Information does First Bank collect and maintain?

What Information does First Bank Sell?

What Information does First Bank Share?

If you have additional questions related to these disclosures, please call First Bank Service Center at (1-800-760-2265). Thank you.